Job from partnerThis is a VIP Travel Consultant - FCM - Adelaide, SA role with Flight Centre Travel Group based in SA, AU
== Flight Centre Travel Group ==
Role Seniority - mid level
More about the VIP Travel Consultant - FCM - Adelaide, SA role at Flight Centre Travel Group
Calling All Experienced Retail and Corporate Travel Consultants!
Whether you're already experienced in corporate travel, or you've been working as a retail consultant for several years and looking to leverage your experience in a transition to corporate, this could be your perfect next opportunity!
We're looking for a multi-skilled travel specialist to join our team as a VIP Travel Consultant, where looking after VIPs in the challenging world of corporate travel management will be sure to take your career to new heights.
At FCM, we provide highly individualized travel services for busy travellers. We are one of the world’s leading corporate travel and expense management consultancies.
About the Opportunity: FCM VIP Travel Consultant
As a VIP Travel Consultant, you'll be working with a select group of key stakeholders within our Government portfolio, using your expertise in fares and complex itineraries to deliver professional and precise travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.
Join us in offering unparalleled travel experiences to VIP clients and making a significant impact in the corporate travel domain.
What You’ll Be Doing
Making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations. Follow company procedures, account guidelines and customer service standards in making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity. Execute bookings in Sabre GDS with proficiency and accuracy Provide solutions to travel related problems clients may have experienced with arrangements Work as a team member and assist other agents as needed in completing all functions related to servicing the client. Communicate with key stakeholders with professionalism and expertise Maintain favourable working relationships with accounts and all their employees Employ strong time management skills and professionalism
What You'll Need
Minimum 2 years’ experience in travel consulting / travel management Expertise in fares and complex itineraries High end Corporate experience is an advantage Excellent GDS proficiency - Sabre experience preferable Self-ticketing an advantage High touch, excellent customer service & high attention to detail To be a 'people person' with networking and relationship-building skills Demonstrated ability to work within a multi-disciplinary team Excellent communication, listening and presentation skills Positive attitude and a will to succeed Great business acumen
What You'll Enjoy
♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Are you ready to elevate your career in travel management? Apply with FCM today!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
#FCM
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Flight Centre Travel Group team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Making professional and accurate business travel arrangements
- Providing solutions to travel-related problems
- Maintaining favourable working relationships with accounts
Key Strengths
- ✈️ Expertise in fares and complex itineraries
- ️ Excellent GDS proficiency - Sabre experience preferable
- High touch, excellent customer service & high attention to detail
- ️ Self-ticketing
- Networking and relationship-building skills
- ️ Excellent communication, listening and presentation skills
A Final Note: This is a role with Flight Centre Travel Group not with Hatch.
